Last Revised: February 23, 2026
At QYZLENORA™, operated by Tilly's, Inc., we recognize the importance of protecting your personal information.
This Privacy & Data Protection Notice explains the types of information we may collect when you browse our website, place an order, communicate with us, or otherwise use our online services. It also describes why we use that information, when it may be shared, and the choices that may be available to you.
By accessing or using our website and related services, you acknowledge the practices described below.
1. Personal Information We May Collect
We collect information that helps us operate our store, process purchases, provide customer service, improve website performance, and maintain a secure shopping environment.
Information You Give Us
Depending on how you interact with QYZLENORA™, you may provide information such as:
-
Your name
-
Email address
-
Telephone number, when provided
-
Billing information
-
Shipping or delivery address
-
Account details
-
Order and purchase history
-
Product preferences
-
Messages sent to our customer support team
-
Marketing preferences
Payment information may be entered during checkout, but sensitive card details are generally handled directly by authorized third-party payment processors.
Information Collected During Website Use
When you browse our website, certain technical information may be collected automatically, including:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Approximate location derived from technical data
-
Pages viewed
-
Links or buttons selected
-
Referral information
-
Time spent interacting with our website
-
Shopping cart and checkout activity
This information may be collected using cookies, pixels, tags, log files, and similar technologies.
2. Why We Use Your Information
Information collected through QYZLENORA™ may be used for legitimate business and operational purposes, including the following.
Order Processing
We use customer information to:
-
Confirm purchases
-
Process and verify transactions
-
Prepare orders for fulfillment
-
Coordinate shipping
-
Provide tracking information
-
Manage returns, refunds, or other after-sales requests
Customer Service
Your information may help us identify your order, respond to questions, investigate concerns, and provide more efficient support.
Store Improvement
Website and shopping activity may be analyzed to help us understand how customers use our store and where we can improve navigation, content, products, and overall performance.
Personalization
Where appropriate, we may use browsing or purchase activity to present products, content, or recommendations that may be more relevant to your interests.
Marketing Communications
If you have subscribed or otherwise provided the appropriate permission, we may send:
-
Promotional offers
-
Product announcements
-
Store updates
-
Special campaigns
-
Other marketing communications
You can unsubscribe from promotional email communications at any time.
Security and Fraud Prevention
Information may also be used to:
-
Detect suspicious transactions
-
Prevent unauthorized activity
-
Protect customer accounts
-
Reduce fraud
-
Maintain the security of our website and checkout environment
3. Payment Information & Checkout Protection
We take reasonable measures to help protect information submitted through our store.
Payment transactions are processed through authorized third-party payment providers and secure checkout systems.
Where supported, sensitive information is transmitted using encrypted connections and standard security technologies.
QYZLENORA™ does not intentionally maintain complete credit or debit card numbers within ordinary customer-service records after a transaction has been processed.
Payment providers may independently collect and retain information according to their own terms and privacy policies.
4. When Information May Be Shared
We may disclose limited personal information to third parties when necessary to operate our business and provide our services.
These parties may include:
Payment Processors
To authorize and complete customer transactions.
Shipping & Fulfillment Partners
To prepare, ship, track, and deliver purchases.
Website & Technology Providers
To support hosting, analytics, checkout functionality, security, customer communications, and website operation.
Customer Support Providers
When third-party systems or services are used to help manage customer inquiries.
Analytics & Advertising Partners
We may work with advertising and measurement providers that help us understand campaign performance and display relevant advertising.
These may include platforms such as:
-
Meta, including Facebook and Instagram
-
Google
Depending on the technologies used, these partners may receive information such as cookie identifiers, device information, IP addresses, browsing activity, or interactions with our store.
Their handling of information is also governed by their own privacy policies.
We do not rent customer mailing lists to unrelated third parties.
Where privacy law defines certain advertising-related disclosures as a “sale,” “sharing,” or similar activity, applicable opt-out rights will be handled as required by law.
5. Cookies & Similar Technologies
QYZLENORA™ may use cookies and related technologies to operate and improve the website.
Cookies are small data files stored through your browser or device.
Essential Cookies
These help provide basic store functionality, including:
-
Shopping carts
-
Checkout
-
Account login
-
Security
-
Session management
Disabling essential cookies may prevent certain parts of the store from functioning properly.
Analytics Cookies
These technologies help us understand how visitors interact with the website so we can measure performance and improve the shopping experience.
Advertising Cookies
Where permitted, cookies or pixels may be used to measure advertising campaigns and provide more relevant advertisements on third-party platforms.
Managing Cookies
You may be able to limit or remove cookies through:
-
Your browser settings
-
Device privacy controls
-
Cookie preference tools made available on our website
-
Advertising preference settings offered by third-party platforms
Please be aware that restricting certain cookies may affect website functionality.
6. Third-Party Websites & Services
Our website may contain links to websites, applications, payment platforms, social media services, or other resources operated by third parties.
Once you leave the QYZLENORA™ website, the privacy practices of those external services are controlled by their respective operators.
Tilly's, Inc. is not responsible for the privacy practices, content, or security of independent third-party websites.
We recommend reviewing the privacy notice of any external service before providing personal information.
7. Advertising & Analytics
We may use third-party analytics and advertising technologies to better understand website traffic and evaluate the effectiveness of our marketing.
These technologies may help us measure:
-
Website visits
-
Product page views
-
Shopping activity
-
Advertising conversions
-
Campaign performance
-
General customer interaction patterns
Depending on your location and applicable privacy law, you may have the ability to limit certain forms of personalized advertising through browser, platform, or website privacy controls.
8. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
-
Request access to certain personal information
-
Correct inaccurate information
-
Request deletion of eligible information
-
Opt out of promotional communications
-
Limit certain advertising or tracking activities
-
Request information about how personal data is used or disclosed
Not every right applies in every jurisdiction, and certain exceptions may apply where information must be retained for legal, security, accounting, fraud-prevention, or transaction-related purposes.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
9. California Privacy Information
California residents may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances and legal requirements, eligible California consumers may request information concerning the collection, use, disclosure, correction, or deletion of personal information.
Where legally required, consumers may also have options relating to certain uses of personal information for cross-context behavioral advertising or similar activities.
We will not discriminate against a customer solely because they exercise an applicable privacy right.
Requests may be submitted through:
10. Browser Privacy Signals
Some browsers and devices provide privacy preference signals or settings designed to communicate a user's tracking or advertising preferences.
Our handling of these signals may vary depending on the technology involved and applicable legal requirements.
Where recognition of a legally valid opt-out preference signal is required, we will process that signal as applicable.
11. Children's Privacy
QYZLENORA™ is intended for a general audience and is not designed specifically for children under the age of 13.
We do not knowingly seek to collect personal information directly from children under 13.
If we learn that information from a child under the applicable minimum age has been collected in circumstances requiring parental consent, we will take reasonable steps to review and remove that information as appropriate.
A parent or legal guardian may contact us at:
12. How We Protect Personal Information
We use reasonable administrative, technical, and organizational safeguards intended to help reduce the risk of:
-
Unauthorized access
-
Improper disclosure
-
Accidental loss
-
Misuse
-
Alteration of personal information
These measures may include encrypted connections, restricted access, secure payment systems, fraud-prevention tools, and access controls.
However, no website, electronic communication system, or online storage method can be guaranteed to be completely secure.
For this reason, customers should also use reasonable care when creating passwords, accessing accounts, and sharing personal information online.
13. Data Retention
We may retain personal information for as long as reasonably necessary to:
-
Complete customer transactions
-
Provide customer service
-
Maintain business and financial records
-
Prevent fraud
-
Resolve disputes
-
Enforce agreements
-
Meet legal or regulatory obligations
Different categories of information may be retained for different periods depending on their purpose.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
14. Email & Promotional Messages
We may use your email address to send transactional communications relating to purchases, including:
-
Order confirmations
-
Shipping notifications
-
Delivery updates
-
Customer service messages
-
Refund or return communications
These operational messages may be necessary to complete your transaction.
Promotional emails are treated separately.
If you subscribe to marketing communications, you can stop receiving promotional emails by using the unsubscribe option provided in the message or by contacting us.
Please note that opting out of marketing does not prevent us from sending essential communications concerning an active order or customer-service matter.
15. Information Security Incidents
If a security incident involving personal information occurs, Tilly's, Inc. will investigate and take reasonable steps appropriate to the circumstances.
Where notification is required by applicable law, affected individuals and/or relevant authorities will be informed within the legally required timeframe.
16. Updates to This Privacy Notice
We may revise this Privacy & Data Protection Notice from time to time to reflect:
-
Changes to our services
-
New website functionality
-
Updated business practices
-
Changes in technology
-
Legal or regulatory requirements
When updates are made, the revised version will be posted on this page and the revision date may be updated accordingly.
We encourage visitors to review this page periodically.
17. Contact Our Privacy Team
Questions about this Privacy & Data Protection Notice, your personal information, or a privacy-related request can be directed to:
QYZLENORA™
Operated by: Tilly's, Inc.
Email: service@qyzlena.com
Please include enough information for us to understand and respond to your request.
Our Approach to Privacy
At QYZLENORA™, protecting customer information is part of maintaining a trustworthy shopping experience.
We strive to collect only information reasonably connected to operating our store, supporting customers, improving our services, and keeping transactions secure.
QYZLENORA™ — thoughtful shopping with privacy in mind.